Customer Experience Management (CEM) & Voice of Customer (VOC) Analytics Market worth $6.61 Billion by 2017
According to a new market research report, “Customer Experience Management (CEM) Market & Voice of Customer (VoC) Analytics Market – Worldwide Market Size and Forecasts (2012 – 2017)”, published by MarketsandMarkets (www.marketsandmarkets.com), the total CEM and VoC Analytics market is expected to reach $6.61 billion by 2017 with a CAGR of 19.8%.
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