Personal emergency response systems (PERSs) provide both in-house and out of the house round-the-clock medical assistance to the senior citizens in case of emergency. Technological innovations in the PERS market and globally increasing aging population are driving the overall personal emergency response system (PERS) market. According to the data given by Live Well San Diego, a California-based NGO, PERS users are reported to have 6.5% reduction in the emergency department visits, 26.4% of reduction in the admissions, and fall in time period spent in hospital of 26%.
Currently, the PERS market players operating in this ecosystem have been on new product/service development spree to expand their portfolio to enhance their business operation. For instance, in May 2015, Tunstall Americas launched medical answering services. This service provides immediate response, enhanced patient interaction, and smooth transfer of communication between healthcare provider and the patient. This service is aimed to enhance the customer satisfaction of the company through efficient telecommunication software and hardware devices. Apart from the new product development strategy, the major players in the medical alert system market are also following the strategy of acquisition to expand their business. Tunstall Americas acquired Healthcare Monitoring System Inc. (U.S.) in August 2015.
Major PERS companies such as ADT LLC (U.S.), Tunstall Americas (U.S.), Valued Relationships, Inc. (U.S.), Bay Alarm Medical (California), Alert One Services (U.S.), Connect America (U.S.), MobileHelp (U.S.), and others are based in North America and the majority of the PERS market is dominated by the North American region. However, the PERS market in the APAC region is expected to witness the highest growth among all regions during the forecast period due to rise in awareness of healthy lifestyle and independent living among the senior citizens. The European region held the second-largest market share in 2014 due to the increasing demand for mPERS by countries such as Germany and the U.K.
The market for personal emergency response system (PERS) segmented based on types comprises landline PERS, mobile PERS (mPERS), and standalone PERS. The market for mPERS is expected to grow at the highest CAGR during the forecast period due to increasing users of smartphones. mPERS provides flexibility of usage to the senior citizens and provide ease of use in the event of medical emergency.